TRUST is a huge issue online. The online world is packed to the gunwales, it would seem, with scammers, spammers and Nigerian tricksters.
So “Can I trust you?” is a question your site’s visitors will ask themselves; you need to answer it.
10 Ways to Help Your Visitors Trust You – Search Engine Guide Blog reports:
“Trust is a key usability issue when it comes to running a successful online business. Most people automatically view web businesses with a bias against them compared to their brick and mortar counterparts. “
It’s an excellent article, read it and implement the suggestions, especially the one about responding quickly to enquiries. The faster your responses, the more trust you will win.
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